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Product maintenance services

Product maintenance service offerings in Software development include ability to take inputs from the customer support complaints and pressures from competitive environment enabling development for patch updates and planning for further big releases of a product.

Software maintenance services can help you to ensure that your software always has a competitive edge. We well equipped to provide a outsourced product support and maintenance service for products and applications. A well-defined methodology and its communications infrastructure are utilized to provide both onsite and outsourced product maintenance solutions. The dedicated product support team at ICGC software provides round-the-clock support, application continuity, helps desk management with high-level standard maintenance procedures (SMP- Standard Maintenance Procedures).

At ICGC, we believe that every product starts loosing edge with rate of competitors mushrooming in the market in very short duration. A well-planned offshore software development company must always take care of these factors and plan for further maintenance and next releases along with success of older releases.

ICGC Software helps its clients to be able to control and plan the maintenance with,

    • New components and feature suggestions in shortcomings of the products
    • Quick security and productivity patches for the products.
    • Flexibility to upscale and downscale the software development teams working in maintenance of the product
    • Continuous code reviews and enhancements
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